Returns & Exchanges
At GreaterGood®, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange most items within 90 days of purchase to ensure your contribution continues to make a positive impact.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging if possible, ensuring all tags are attached and the merchandise is in its original condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal, then affix it clearly to the outside of your return parcel.
- 4.Ship and Track
Drop off your package at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 7-10 business days.